Frequently asked questions about childcare

Susie maintains a rigorous screening process to ensure the highest quality of care:

1. Personal Selection & Trial: Each babysitter undergoes a thorough selection process, including a personal interview and childcare trial. Only those who meet Susie's high standards, as if caring for her own children, are approved.
2. Reference Verification: We require and verify at least two professional references from previous childcare positions.
3. Background Checks: We conduct ID verification and criminal record checks to ensure a clear background.
4. Ongoing Performance Monitoring: We continuously monitor babysitter performance through parent feedback and maintain strict quality control. Any babysitter who does not meet our standards will no longer be part of our team."

Booking Fee:

• A one-time booking fee applies to all single-day babysitting services.
• This fee may be waived for regular, recurring babysitting arrangements.
• Payment can be made via debit/credit card or bank transfer through our booking page.

Babysitting Hours Payment:

• For daily cash payments to the babysitter, please do so at the end of each day. For ad-hoc bookings of several days, we require upfront payment by bank transfer.

Yes. 

The minimum booking for babysitting is always 3 hours.

If your babysitter departs after 10:00 PM, please arrange their transportation home by taxi, Uber, Bolt, etc., unless they drive their own car (where you'll cover petrol expenses). The maximum taxi fare coverage is 300 Kč, but it usually comes to about 200 Kč. 

Certain babysitters employed directly by Susie are covered by our liability insurance, with coverage up to 10,000,000 Kč. Other babysitters and nannies operate under their own trade licenses and carry their own liability insurance, with minimum coverage of 5,000,000 Kč.